EOC Chapter 7 Discussion Questions

1. Viral fashion branding is the process of taking your branding message and having it catch on and spread successfully. This type of fashion branding is usually done by simply using self-promotion, word of mouth or by using Internet and e-mail. This made it very simple for the Johnny Cupcakes brand to become popular in the youth market because the brand related to that particular generation. Being promoted through pop art-esque designs and the Internet, Johnny Cupcakes really reached out to the youth culture.
2. Viral fashion branding is a good method for promoting product because it gets the word out into the public while still keeping exclusivity. Many brands currently use this process. Some of these include Mary Kay, Avon and my friend’s slider burger truck: “Slidin’ Thru.”
3. Johnny Cupcakes makes his customers feel special with added surprises. Orders that were filled via Internet would be delivered with little surprises such as popular 1980s and 1990s toys. It is very important to make customers feel special because it builds the customer’s relationship with the brand. By making a customer feel special in some way, the customer’s loyalty could ultimately be won over.

4. Johnny Cupcakes definitely relates to older generations. He does so by picking convenient store locations such as the one on Newbury Street. This location is surrounded with well-known, highly valued chain stores such as Armani, Ralph Laure, Cole Haan and French Connection. Seeing a youth-like store in such an area causes older people to wonder what is so special and go and check it out for themselves. Johnny Cupcakes also does this through his use of nostalgia and popular culture. By re-inventing older styles or taste, Johnny Cupcakes is able to rope in many different types of audiences.
5. I feel that Johnny Cupcakes is a very unique brand. He was the first to really create a big business through viral fashion branding while remaining loyal to the technique after success. Johnny Cupcakes offers a variety of products already but things such as socks, shoes, belts and hats are all items that I would look into selling if I owned the brand.